Hospital Español Auxilio Mutuo de Puerto Rico makes information about the standard charges for its hospital services available to the public in accordance with the hospital price transparency requirements established by the Centers for Medicare & Medicaid Services (CMS) under 45 CFR Part 180. This information is provided for informational purposes and is intended to facilitate an understanding of hospital charges and support informed decision-making about healthcare services.
The published prices do not constitute an individualized quote, a guarantee of the final cost of services, or a determination of the amount the patient will be required to pay.
Final charges may vary depending on the services actually provided, the patient’s clinical condition, the procedures performed, the length of the hospital stay, medications, materials and supplies used, additional medically necessary services, and any other applicable clinical or administrative circumstances. The amount a patient may be responsible for paying may also depend on the patient’s health insurance coverage, plan benefits and limitations, deductibles, copayments, coinsurance, contractual arrangements, and other applicable provisions. Certain professional services or other services billed by independent providers may result in separate charges, as applicable.
For additional guidance regarding hospital charges or information related to a particular situation, patients may contact the Billing and Collections Department of Hospital Español Auxilio Mutuo de Puerto Rico at 787.758.2000 ext. 5133 or by email at: facturacionycobro@auxiliomutuo.com and/or transparenciadeprecio@auxiliomutuo.com
Questions About Your Hospital Bill?
If you need clarification regarding charges, balances, or billing information for services received, you may contact our team during the established business hours. Our staff will guide you through the applicable procedures.
Email Inquiries
Inquiries received by email will be addressed in accordance with the Billing and Collections Department’s business hours and applicable institutional procedures.
Regulatory Framework: This section was developed taking into consideration the applicable hospital price transparency requirements established under 45 CFR Part 180, particularly 45 CFR §§ 180.40, 180.50, and 180.60, as well as other applicable federal and Puerto Rico laws and regulations.
