BILLING AND COLLECTIONS
Overview

Clear information. Responsible processes.
A commitment to transparency.

The Billing and Collections Department of Hospital Español Auxilio Mutuo de Puerto Rico is committed to helping our patients and their representatives access clear, reliable, and timely information about hospital billing processes. Our approach integrates patient guidance, financial transparency, and compliance with applicable laws and regulations, while promoting respectful communication and responsible administrative processes.


Billing Clarity

We provide understandable information about hospital charges and guidance regarding related billing processes.


Assistance and Guidance

We respond to inquiries and provide support with matters related to bills and outstanding balances.


Price Transparency

We support public access to hospital pricing information in accordance with applicable CMS requirements.


Institutional Compliance

We maintain processes that are consistent with applicable laws, regulations, and policies.